- Transport of parcels and household appliances.
- Motorcycles with or without sidecar without fuel.
- Bicycles.
- Move house.
- Live animals accompanied by their owner.
- Corpses.
- Pick-ups and home deliveries.
- Merchandise insurance.
- Repairs of merchandise.
- Redispatch or change of destination.
- Official documents in value envelopes.
- Fulfil with what is established in these regulations and as many other provisions as may be applicable to them.
- Pack the packages according to the established requirements.
- Observe the order with the express agencies and stations.
- Pay the amount resulting from the application of the storage rate.
- Not obstruct without justification any of the common areas for the use and service of the clients in the agencies and railway stations with express service.
- Do not dispatch as express packages the following:
- Meat or other easily decomposed food products.
- Toxic, flammable, explosive, radioactive, corrosive and chemical substances.
- Objects that may damage or soil the express car and customers' belongings.
- Any package that exceeds 20 kg and cannot be carried in the car.
- Those purchases made on your way through our city whose dimensions are not accepted in the cars.
- Live animals, only in wooden or iron cages.
- To provide the service with the required quality, after payment of the price established in the official tariff in force.
- Dispatch the packages that have the express classification.
- Receive information on the working hours of the agencies, departure and arrival of trains, price of packages and luggage, limitations and interruptions in the movement of trains that may occur.
- In special cases of transportation of corpses, travel on the train as a companion and occupy the seats reserved for these cases.
- Present the corresponding claim and when it corresponds to receive compensation in case of breakage, loss or misplacement or deliveries outside the established period, as established by the current tariff.
- Demand the best treatment and attention from railway employees.
- Receive the packages at destination within the periods established in the current tariff, once they have been dispatched.